Bons Affiliate Program and Customer Support

Contact details

Bons operates under international licence number 8048/JAZ 2019-055, issued in Curaçao. The brand is owned by the operator NestlingCorn Limited, part of the Owl In N.V. group, registered at Chytron 30, 2nd Floor, Flat/Office A22, 1075 Nicosia, Cyprus. Contact data:

How to get in touch with support

Bons support is available around the clock by phone, online chat and email, and all contacts are listed on the official site; you can also reach Bons through its social media pages. Start with live chat, which is the quickest channel for most issues; use email when you need to send documents or want a written record. Bons support handles:

• game rules and how a feature or bet type works;
• deposits and withdrawals: limits, delays and failed transactions;
• bonuses: how to claim, wagering progress, cancelling an offer;
• verification documents;
• joining the affiliate program;
• account closure, cooling-off and self-exclusion.

Before you write, gather the facts so the first reply can solve the problem:

1. Write from the email linked to your account, or have your username ready.
2. Note the date, time, amount and transaction ID for payment issues.
3. Take screenshots of any error message.
4. Describe what you expected and what happened, in two or three sentences.
5. Keep the chat transcript or email thread until the issue is closed.

Bons also runs a helpline that is open at any time of day and that you can use anonymously: if technical support did not solve your problem, if your gaming account was blocked without reason, or if you have suggestions for improving the service. The phone number for suggestions and complaints is listed separately on the official site. For payment problems, read the Bons finance guide first; for sign-in trouble, the Bons login page.

Affiliate program

By joining the Bons affiliate program, customers can earn extra rewards by promoting the site and bringing in newcomers:

• a percentage of the deposits made by the newcomers you attract is credited to you;
• the reward grows with the number of new players and their deposits;
• you get a full support package from the administration.

Every newcomer can also join the program, and the partner who brought them earns from that sub-affiliate as well. Active partners get a passive income that grows with the number of customers they attract. Affiliate links can go on personal pages and messenger communities, gambling sites and forums, and email newsletters. All Bons partners automatically take part in bonus programs and promotions, and the more active a partner is, the more privileges they get. Exact commission rates and the minimum payout are [OFFICIAL: affiliate commission rate and minimum payout].